Online booking terms for Marrakech Rent

The renters accept the following booking terms:

The apartment, villa or riad in Marrakech
• will be used by the amount of people agreed upon with the vacation rental
• there will not be more people in the apartment, villa or riad unless authorized by the agency
• the apartment, villa or riad will not be subletted to any third party
• the accommodations, the furniture and the accessories will not be damaged
• the cleaning during and before your departure will be done by the renters ( except you have requested it otherwise)
• no pets allowed
• smokers are kindly asked to smoke outside

The payment / cancellation
• please pay 25 % of the amount due when you book the apartment, villa or riad (except for the last-minute booking) and the rest of the sum one month ahead of arrival
• the deposit will be deducted from the total amount of rent due
• cancellation terms: In case of cancellation, the agency will keep the deposit paid if the cancellation takes place less than 60 days before arrival date. The agency reserves the right to deduct the following sums from the renter:
- cancellation between 29 and 15 days before the beginning of the stay : 20% of the rent
- cancellation between 14 and 8 days before the beginning of the stay: 25% of the rent
- cancellation less than 7 days before the beginning of the stay: 50% of the rent

The safety deposit
• there will be a safety deposit of 350 € to the agency that will not be cashed in
• in case that some materials get broken, we ask you to replace them yourself (plates…)
• in case of bigger damages, please contact the owner
• all damaged goods that have not been indicated will be taken off the safety deposit
• the safety deposit will be given back after the apartment, villa or riad has been checked by our agent